Questions about Wox Loyalty

A digital stamp card for your café, bar, restaurant or shop. You design the card, print its QR code, and customers join from their phone. The card lives in Apple Wallet or Google Wallet, your staff stamp it from a phone, and rewards unlock at the stamps you choose.

Create a Wox account, add your business and open the card studio. Name the card, pick its colours and one of 16 stamp icons, choose how many stamps it takes, from 2 to 20, and write up to five rewards. Publish it, then print the QR or share the link.

The card's name and your business name, the background, text, label and stamp colours, the stamp icon, the number of stamps, the rewards, one or two welcome stamps given on joining, your terms and your contact details. Every plan also takes your own logo and a photo of your venue.

Yes. The website, your dashboard, the join page and the card all come in Georgian and English.

No. They scan the QR with the phone camera, type a name, and the card opens in the browser. From there they can add it to Apple Wallet on an iPhone or Google Wallet on Android. The browser card keeps working on its own too.

Only a name is required. A phone number, an email and a birthday are optional, and they accept your card's terms. Agreeing to receive marketing is a separate choice they make themselves; nobody makes it for them.

Wox updates the card as soon as the stamp is saved. On an iPhone the new stamp count shows as a notification on the lock screen; on Android, Google Wallet updates the card. The customer does not have to open anything.

Not with the same phone number. One phone number can hold only one card of each program you run, and a second join with that number is refused without showing the existing card to anyone.

Each reward unlocks when the card reaches its stamp. At the last stamp the final reward unlocks and the card starts a new round from zero, so the customer keeps collecting.

They open the scanner in Wox Loyalty on any phone, scan the QR on the customer's card and choose the number of stamps. If scanning does not work, they type the code printed under the QR or the customer's phone number.

Yes, and you invite them from your dashboard. Staff can look up cards, add customers, stamp, undo and redeem rewards; only owners and admins can change cards and plans. Every stamp is logged with the name of the person who gave it.

Undo it within 30 minutes, as long as nothing has happened on that card since and no reward from that stamp was redeemed. The undo is written to the log as a new entry; nothing is erased.

Stamps are given only by your signed-in staff, never by the customer. You can set a minimum time between stamps on one card, up to 24 hours, and a maximum number of stamps per visit, from 1 to 10. Every stamp records who gave it and when.

Starter is 24 GEL a month for one venue and up to 100 cardholders. Pro is 39 GEL a month for up to three venues and 300 cardholders. Unlimited is 59 GEL a month, with no limit on venues, cardholders or team members. Prices are in Georgian lari.

Apple Wallet and Google Wallet, your own logo and a venue photo on the card, messages to cardholders in Wallet, by SMS and by email, birthday and win-back automations, and CSV export. The card carries no Wox line. A month has 50 SMS and 1,000 emails on Starter, 150 and 3,000 on Pro, 500 and 10,000 on Unlimited. Pro and Unlimited add an API key for a POS.

Yes. Every plan starts with 14 days free, and you pay 0 ₾ today. You add a card, Flitt checks it with 1 ₾ and gives it back at once, and after 14 days the plan renews by itself, monthly. Cancel any time in the app, in one tap, and nothing is charged.

Choose a plan to keep going. Without a plan, your guests keep their cards and stamps, but new guests cannot join and you cannot send messages. Nothing is deleted, and everything works again when you choose a plan.

Nothing is deleted. Your cards, customers and history stay. The smaller plan's limits apply to what you do next, such as publishing another card or adding more cardholders.

Not yet. Pro and Unlimited include an API key built for this, so Wox POS can add stamps when a bill is paid. That connection is planned; today staff stamp from a phone.